Let's make sure we're on the same page so you can get what you want. "This Isn't What I Ordered" Customers don't want to say this, and it isn't any more fun for the baristas to hear. Like any good establishment, we work hard to minimize the occurrence as much as possible - but sometimes the problem isn't that we didn't hear you correctly; it's that we're thinking of two different things when an item is being ordered. Our biggest menu mishap? The caramel macchiato. Traditiona