Let's make sure we're on the same page so you can get what you want.
"This Isn't What I Ordered"
Customers don't want to say this, and it isn't any more fun for the baristas to hear. Like any good establishment, we work hard to minimize the occurrence as much as possible - but sometimes the problem isn't that we didn't hear you correctly; it's that we're thinking of two different things when an item is being ordered. Our biggest menu mishap?
The caramel macchiato.
Traditional Macchiato vs. Caramel "Macchiato" What's the Difference?
At Un Mundo, we serve a traditional macchiato, which literally translates to "spotted" in Italian. It is a single or double espresso with a "spot" of steamed milk and is served in a demitasse (espresso) cup, which is about 3 fluid ounces. Adding our caramel sauce or syrup makes it a caramel macchiato. In contrast, a Starbucks caramel macchiato, which is what many customers tend to mean when ordering this drink, is actually closer to a caramel vanilla latte due to its higher content of milk and flavoring, and the espresso being an accent, not the focus. Our serving sizes come in either 12 or 16 fluid ounces, and can be topped with whipped cream and drizzled caramel (on request).
So How Do I Order What I Really Want?
If you want that extra punch of bold coffee flavor in a small package, you can simply order a "macchiato" (and if you want to add in caramel, just let us know you want the traditional macchiato with caramel flavor).
If you want a delicious liquid dessert that you can enjoy over a longer period of time, order a 12 or 16 oz caramel vanilla latte.
We think both are great and will macchiato your day!